Regulation Pro Blog

Refusing an adjournment is a tricky business for a regulator. Where a reviewing court determines that the adjournment should have been granted, the resulting hearing

Courts have emphasized the importance of open hearings to Canadian society, which transparency includes prompt access to hearing exhibits. That public access sometimes results in

Regulators investigate complaints. Many regulators investigate a lot of complaints. A recurring issue is how thorough those investigations need to be. Courts have repeatedly said

Where a tribunal makes a procedural error, prompt correction can permit the hearing to continue without immediate challenge. In Hemminger v. Law Society of British

It is sometimes difficult for complainants to appreciate the role of regulators of professions when dealing with their complaints. In Gao v. Health Profession Appeal

The role of a complainant in the complaints process is unclear. Are they merely a source of information? Do they have a legal interest in

Can a registrant rely on mitigating factors that they earlier argued do not exist? That issue arose in College of Early Childhood Educators v. Phillips,

Receiving a complaint from one’s regulator can be stressful. Studies have shown that participating in a complaints process increases one’s risk of experiencing mental illness,

What does it mean for courts to review a decision on the basis of reasonableness? And how does the concept of deference fit into the