The office of the Patient Ombudsman was created to facilitate accountability for health care providers. The Patient Ombudsman (which is separate from the Ontario Ombudsman’s
Regulators frequently retain expert witnesses to assist them in evaluating complaints or concerns and in establishing a breach of standards or an allegation of incompetence
Regulators often have registrants on staff. Things can get complicated where the regulator disciplines a registrant staff member for their conduct while on staff. In
Interim orders are rare protective measures that have been used more frequently in recent months. Yet another pandemic related case builds on the points made
If a registrant faces a serious allegation, should they be able to achieve a reduced sanction by obstructing the investigation? In Chimistes (Ordre professionnel des)
Regulators need to consider the freedom of expression rights of their registrants. However, regulators can infringe on those rights in a proportionate manner to achieve
For the most part, regulators give registrants some leeway in managing their billing practices, viewing them as a civil matter. However, where the billing is
In recent years, regulators have more frequently addressed offensive behaviour towards colleagues and coworkers as serious professional misconduct. For example, in Ontario College of Veterinarians
Complaints screening committees, unlike true adjudicative committees, sometimes directly engage in negotiations with registrants. For example, they might propose a remedial disposition, the acceptance of
Issuing an interim order restricting or suspending a registrant’s ability to practise pending an investigation is an exceptional power for regulators of professions. Given the