Category: News

Role of the Complainant

What role should the complainant play in a regulator’s complaints and discipline process? One view is that the complainant merely provides information to the regulator

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Testimonial Trespasses

Many regulators prohibit the use of testimonials because they may be inherently unverifiable and, thus, misleading. In addition, the process of gathering testimonials tests the

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Charging Fees to Non-Members

In BSA Diagnostics Imaging Inc. v The College of Physicians and Surgeons of Ontario, 2017 ONSC 1950, the Divisional Court upheld the legal authority of

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